Privacy Policy

   
   

Privacy Policy

   

This notice explains what personal information we collect, how we use it, when we share it, and the choices and rights you have.

   

Last updated: October 2, 2025

 
   
   

Scope & Who We Are

   

MYDOGGIE operates this store and website, including the data, content, features, tools, products, and services (the “Services”). We use Shopify technology to provide and improve the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Policy governs how your personal information is collected, processed, and disclosed.

   

By using the Services, you acknowledge you’ve read this Policy and understand how your information is handled as described here.

 
   
   

Personal Information We Collect

   

“Personal information” means data that identifies you or can reasonably be linked to you. It does not include de-identified or anonymized data. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process:

   
         
  • Contact details: name, address, billing/shipping address, phone number, email.
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  • Financial information: payment card details, bank/account data, transaction details, payment method and confirmation.
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  • Account information: username, password, security questions, preferences, settings.
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  • Transaction data: items viewed, added to cart/wishlist, purchased, returned, exchanged, or canceled; prior orders.
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  • Communications: information you share with customer support or in other messages to us.
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  • Device data: device, browser, network, IP address, and unique identifiers.
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  • Usage data: how and when you access, navigate, and interact with the Services.
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Sources of Personal Information

   
         
  • Directly from you: account creation, purchases, messages, forms, or other interactions.
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  • Automatically via the Services: device/usage data collected through cookies and similar technologies.
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  • Service providers: vendors we engage to operate or support the Services.
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  • Partners/third parties: where permitted by law and their privacy notices.
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How We Use Personal Information

   
         
  • Provide, personalize & improve the Services: fulfill contracts, process payments and orders, remember preferences, manage accounts, shipping/returns, product recommendations, and reviews.
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  • Marketing & advertising: send promotional communications by email/SMS/mail and show ads on our site and others, including based on past activity (you can opt out; see Rights & Choices).
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  • Security & fraud prevention: authenticate accounts; detect, investigate, and act on suspected fraud, abuse, or illegal activity. Keep your credentials confidential.
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  • Customer communications: support, respond to requests, and maintain our relationship with you.
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  • Legal compliance: meet legal obligations, respond to lawful requests, manage disputes/litigation, and enforce terms and policies.
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How We Share Personal Information

   
         
  • With Shopify & service providers: IT, payment processing, analytics, support, cloud storage, order and shipping management.
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  • With business & marketing partners: to provide marketing services and personalized ads across different sites and merchants according to their privacy notices. Depending on your location, you may have the right to opt out of “sale,” “sharing,” or “targeted advertising.”
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  • With your direction or consent: e.g., social login, social widgets, gifting, or shipping.
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  • With affiliates: within our corporate group.
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  • For transactions or legal reasons: mergers, insolvency, legal requests, enforcing terms, or protecting rights and safety.
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Relationship with Shopify

   

The Services are hosted on Shopify, which collects and processes information about your access to and use of the Services to provide and improve them. Information you submit may be transmitted to Shopify and third parties in other countries.

   

We also use certain advanced Shopify features that incorporate data from your interactions with our store, other merchants, and the Shopify platform. For those features, Shopify acts as a controller and responds to rights requests about that processing.

   

Learn more at Shopify’s Consumer Privacy Policy and manage rights at the Shopify Privacy Portal.

 
   
   

Third-Party Websites & Links

   

The Services may link to third-party sites not controlled by us. Review their privacy/security policies and terms. We are not responsible for their content, accuracy, or practices. Information shared in public/semi-public areas (including third-party social media) may be visible to others.

 
   
   

Children’s Data

   

The Services are not intended for children, and we do not knowingly collect data from minors under applicable local law. If a minor provided data, contact us to request deletion. As of this Policy’s effective date, we have no actual knowledge of “selling” or “sharing” data of users under 16.

 
   
   

Security & Retention

   

No measure is perfect; we cannot guarantee absolute security. Avoid sending sensitive data over unsecured channels. We retain personal information as needed to operate the Services, maintain your account, comply with law, resolve disputes, and enforce agreements and policies.

 
   
   

Your Rights & Choices

   

Depending on where you live, you may have some or all of the following rights (subject to limits and exceptions under applicable law):

   
         
  • Access: request access to personal information we hold about you.
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  • Deletion: request deletion of personal information we hold about you.
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  • Correction: request we correct inaccurate personal information.
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  • Portability: receive a copy of your data and request transfer to a third party where feasible.
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  • Opt-out of sale/sharing/targeted ads: where applicable, opt out of these uses.
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  • Marketing preferences: unsubscribe from promotional emails at any time (we may still send non-promotional messages about your account or orders).
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Additional Rights for UK/EEA Residents

   
         
  • Object/Restrict: ask us to stop or limit certain processing.
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  • Withdraw consent: where processing is based on consent, you can withdraw it without affecting prior lawful processing.
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You can exercise rights where provided in the Services or by contacting us below. We may need to verify your identity and, where permitted, accept requests from authorized agents with proof of authorization. We will respond within a reasonable time under applicable law.

   

For details on Shopify’s processing and your rights relating to Shopify, visit https://privacy.shopify.com/en.

 
   
   

Complaints

   

If you have concerns about how we handle your data, contact us below. Depending on your location, you may also have the right to appeal to us and/or to file a complaint with your local data protection authority (a list of EEA authorities is available online).

 
   
   

International Transfers

   

We may transfer, store, and process your data outside your country. If we transfer personal information outside the EEA or UK, we use recognized safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or the UK’s equivalent, unless the destination has an adequacy decision.

 
   
   

Changes to This Policy

   

We may update this Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post updates here, revise the “Last updated” date, and provide additional notice where required by law.

 
   
   

Contact Us

   

For questions or to exercise your rights, contact us:

       

For purposes of applicable data protection law, MYDOGGIE is the data controller of your personal information.